Fern Spin Arcade is committed to responsible entertainment. While our games are free and use fun points only, we believe in promoting healthy play habits.
At Fern Spin Arcade, we take our responsibility to our players seriously. Although our platform is a free social casino that uses fun points and play credits exclusively — with no real money involved — we understand that entertainment habits deserve thoughtful attention. Social casino games, even free ones, can become absorbing, and we want to ensure that every Kiwi who visits our site enjoys their experience in a balanced, healthy way.
We have designed this page to provide you with the tools, information, and resources you need to stay in control of your entertainment time. Whether you are a regular visitor or trying our games for the first time, we encourage you to read through the guidance below and make use of the self-assessment tool.
Social casino games simulate the experience of casino-style games but without any real money stakes, deposits, or payouts. At Fern Spin Arcade, all games are entirely free, and the fun points you accumulate have no monetary value. They cannot be converted into cash, prizes, or anything of real-world value. The purpose of our platform is purely to provide enjoyable, culturally themed entertainment.
However, we acknowledge that the engaging nature of these games means it is important to be mindful of the time you spend playing. Just as you might set boundaries for other forms of screen-based entertainment, we encourage you to approach our games with awareness and moderation.
Here are some practical suggestions for keeping your gaming experience positive and balanced:
While Fern Spin Arcade does not involve real money, we believe it is important to be aware of the broader warning signs of problematic gaming or gambling behaviour. If you recognise any of the following patterns in yourself or someone you know, it may be time to seek guidance:
Spending more time than intended — You regularly play for longer than you planned, often losing track of time while gaming.
Neglecting responsibilities — Your gaming is interfering with work, study, household tasks, or social commitments.
Feeling restless or irritable — You feel agitated or anxious when you cannot play or when you try to reduce your gaming time.
Using gaming to escape problems — You turn to games to avoid dealing with stress, anxiety, loneliness, or other emotional difficulties.
Hiding your gaming habits — You feel the need to conceal how much time you spend playing from friends or family members.
Chasing fun point balances — You feel compelled to keep playing to increase your virtual balance, even though it has no real value.
Difficulty stopping — You find it hard to stop a gaming session once you have started, even when you want to.
Impact on sleep — Your gaming habits are affecting your sleep patterns or quality of rest.
Losing interest in other activities — Activities you once enjoyed no longer hold your interest because you would rather be playing games.
Relationship strain — Your gaming is causing tension or conflict with family, friends, or your partner.
The following self-assessment is designed to help you reflect on your entertainment habits. Please answer honestly — this tool is for your own personal awareness and the results are not stored or transmitted anywhere.
Tick any statements that apply to you:
If you or someone you know needs support with gambling or gaming-related concerns, the following New Zealand organisations offer free, confidential help:
Phone: 0800 654 655 (24/7, free call)
Text: 8006 (free text)
Website: gamblinghelpline.co.nz
Free, confidential support for anyone affected by gambling harm. Available 24 hours a day, 7 days a week.
Website: choicenotchance.org.nz
A programme by the Health Promotion Agency providing information, tools, and resources to help New Zealanders understand and reduce gambling harm.
Phone or text: 1737
Free call or text to speak with a trained counsellor anytime. This service covers mental health, distress, and wellbeing concerns — including those related to gaming habits.
Website: gamblinghelpline.co.nz/mapu-maia
Culturally appropriate support for Pacific peoples affected by gambling harm. Provided through the Gambling Helpline with Pasifika counsellors available.
Phone: 0800 862 342
Multilingual support for Asian communities in New Zealand dealing with gambling-related concerns. Services available in Mandarin, Cantonese, Korean, and other languages.
Website: dia.govt.nz/gambling
New Zealand's gambling regulatory authority. Provides information about gambling laws, regulations, and consumer protection in Aotearoa.
Fern Spin Arcade is a free entertainment-only platform. We want to be completely transparent about the nature of our service:
Despite this, we recognise that the format of social casino games can be engaging, and we encourage all our players to approach our platform with mindfulness and moderation. If at any point you feel your entertainment habits need attention, please do not hesitate to reach out to the support resources listed above.
If you have questions or suggestions about our responsible play practices, or if you would like to share feedback about how we can better support our community, please get in touch: